Student Administration

ESOFT Student Relations

ESOFT Metro Campus

June 2024 - Present

Project Overview

Heading the Student Relationship Unit across a 40-branch network, managing student services, graduations, and extracurricular activities.

Manage student relationships and resolve academic/non-academic matters across 40 branches.
Monitor student attendance and implement recovery strategies to reduce dropout rates.
Handle the graduation process for around 5000 students annually.
Plan and handle recreational/sports activities centrally for all branches.

Successfully managed large-scale graduations and established Alumni Relations.
Reduced student dropout rates through proactive intervention, counseling, and academic guidance.
Conducted seminars, career fairs, and orientation programmes to improve student morale.
Prepared and implemented campus policies and procedures for student services.

Significantly improved student satisfaction and retention rates.

Streamlined the graduation process for thousands of students annually.

Fostered a vibrant campus life through centralized sports and recreational events.

Student CRM Event Management Policy Development Counseling

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